Miss Alabama Program

Customer Service Representative

Job Label: CL 5030815 AD 7001654

We are seeking Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

About Us:

Alabama is home to a remarkable and respected organization with a rich history that spans almost 100 years. This not-for-profit organization awards college scholarships to outstanding young women of our state, and its mission is more critical than ever in this time of inadequate funding for education in Alabama. The Miss Alabama competition stands as a shining example of what can be accomplished when college women are challenged and encouraged to achieve ambitious goals.

The program at the state level benefits all its participants with monetary college assistance and creates a foundation of self-confidence that lasts a lifetime. Candidates for the title develop interview skills, build self-esteem, and learn commitment from a process of self-evaluation that prepares them for future challenges and pursuits.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Please click on the Apply link then send your resume to tickets@missalabama.com

Related Keywords: customer service, quality, Word, Excel, customer support, client services, client support, call center, customer care, advocate, medical device, healthcare, manufacturing, orders, order processing, SAP, customer needs